DSI Technical Support
information request
Use the form in this section to ask general questions regarding hardware and software products currently offered by Dynamic Solutions International. A qualified service representative will contact you shortly to answer any questions you may have.


hardware support request
Here you'll find forms to request a Returned Materials Authorization (RMA) number, report hardware issues, request assistance for specific hardware, etc.


software support request
This section allows you to generate a trouble report and submit it directly to a DSI service representative. Additionally, this form can be used to report any software issues including software bugs, documentation errors, requests for new software enhancements and additional features, or general questions relating to any of DSI's software products.


TapeManager software and manuals
In this section you'll find the latest software updates and manuals for your specific DSI product. Simply find the release that matches your product and select the appropriate link to obtain the latest code and documentation. Also, sign up for the TapeManager Email Subscription List and automatically receive the latest news regarding TapeManager software and documentation!

TapeManager Downloads & Subscriptions


support downloads
Current support downloads include manuals and firmware for the DSI2100 and DSI3200 Solid State Disk product lines. Manuals are available for immediate download, and firmware is available upon completion of a short user form (for DSI internal use only). Also, sign up for the Solid State Disk Email Subscription List and automatically receive the latest news regarding SSD firmware and documentation!
Solid State Disk Downloads & Subscriptions


support downloads
Current support downloads include firmware for all DSI VTL products, and release notes. Release notes (text format) are available for immediate download, and firmware is available upon completion of a short user form (for DSI internal use only). Also, sign up for the DSI VTL Email Subscription List and automatically receive the latest news regarding VTL firmware and documentation!
VTL Downloads & Subscriptions


contact information
Additionally, use any of the information below for further technical assistance:

Support:
Main: 303.754.2000 (8am - 5pm MST)
Support Toll Free: 800.332.9020 (USA & Canada)
Support: 303.754.2001 (International)
Fax: 303.754.2009  
 
Email:
support@dynamicsolutions.com


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